💬 FAQ
Q: How to select a suitable motor?
A: If you have detailed specifications like voltage, speed, torque, motor size, working mode, expected lifetime, and noise level, please let us know. We can recommend a suitable motor based on your requirements.
Q: Do you offer customization services for standard motors?
A: Yes, we customize parameters such as voltage, speed, torque, and shaft size/shape. We can also add connectors, customized leads, capacitors, or EMC suppression options.
Q: Can I request samples for testing first?
A: Yes, you can. After confirming the motor specifications, we will provide a quote and sample invoice. Once payment is processed, we will proceed with sample production.
Q: How do you guarantee the quality of your motors?
A: We maintain strict quality control: incoming materials are inspected against drawings/samples; production processes are monitored throughout, and a final inspection is performed before shipment.
Q: What is the typical lead time?
A: Typically, standard products require 25-30 days. Customized motors may take slightly longer depending on the specific requirements and complexity.
Q: What certifications do you hold?
A: We currently hold CE, RoHS, ISO13485, IATF16949, and REACH certifications.